Who is a part of your practice?
Our staff includes one pediatrician, two physician assistants, and one pediatric nurse practitioner. All four providers rotate between both offices.
With which hospital is the physician affiliated?
Dr. Pruitt has privileges at Central Texas Medical Center. If a child is sick enough to be admitted to the hospital, we prefer Dell Children’s Medical Center in Austin due to their specialization in high-quality pediatric care.
I am expecting a new baby. Do I need to see the doctor before I deliver?
Seeing the doctor prior to delivery is not necessary, but you may schedule a prenatal visit if you wish. After you are discharged from the hospital, we recommend making a newborn appointment at three to six days of age. We want to make sure your newborn is eating and growing well, follow up on concerns from birth, and answers any questions you have. We will then determine when to schedule your next follow up, this is usually at a 2-week well visit.
What are your office hours? When are you closed?
Our office hours are Monday through Friday 8:00 am – 5:00 pm. We offer a walk-in clinic, for established patients only, Monday through Friday from 8:00 am – 8:20 am. Instead of waiting to call our office to make an appointment for your sick child at 8:00 am, you may show up to the office to be seen at 8:00 am. The walk-in clinic is NOT for persistent chronic conditions or well checks. Patients will be seen on a first-come, first-serve basis until 8:20 am. If you arrive after 8:20 am we will gladly schedule you for our next available appointment. We close for lunch between 12:00 pm – 1:00 pm.
We are not open New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, and Christmas Day.
What do I do if I need assistance after hours?
Please limit after-hour calls to urgent issues and emergencies. If you require emergency assistance, please call 911. If you have an urgent matter that you feel cannot wait until the following business day, you may call 512-552-4950 and leave a voicemail including the patient's name, date-of-birth, and chief complaint. The on-call provider will return your call within 20 minutes. If it has been longer than 20 minutes please call back again until a provider returns your call. Please refer to our parent resource center information on the website for answers to common illness questions. A charge of $25 will be applied for after-hours calls that do not lead to an office or emergency department visit; this fee is waived for children under 2 months of age. For refills, appointment requests, and other non-urgent matters, you may all the office during regular hours.
What is a Physician Assistant (PA)? What is a Pediatric Nurse Practitioner (PNP)?
A Physician Assistant (PA) practices medicine on health care teams with other physicians and providers. A PA holds a Master's degree from a medical school and a graduate of an accredited PA program. Most programs are three years long and require the same prerequisite courses as medical schools. A PA completes a total of more than 2,000 hours of clinical rotations in family medicine, internal medicine, obstetrics and gynecology, pediatrics, general surgery, emergency medicine, and psychiatry. After completion of the program, a PA must pass the Physician Assistant National Certifying Exam (PANCE). A PA holds a license from the State Medical Board in which they practice. Certification is maintained by completing continuing medical education every two years and passing a re-certification exam every ten years.
A Pediatric Nurse Pracititioner (PNP) is a nurse that has an advance degree, usually Master's of Science in Nursing and advanced clinical training beyond initial registered nurse preparation. This advanced training allows a PNP to perform physical examinations, diagnose and treat common childhood illnesses, and educate families focusing on disease prevention. A PNP holds a nursing license from the State Board of Nursing in which they practice allowing prescriptive authority to be within their scope of practice. A PNP must pass a national board certification exam which is specific to pediatrics. A PNP works in collaboration with the entire health care team to meet the physical and emotional needs of your child. Along with offering clinical services, a PNP advocates for health promotion, disease prevention, and health education. A PNP works in partnership with parents in managing your child's health.
Your child will receive the same high quality care whether they see a PA or PNP. Your child's visit will be covered by insurance if they see a PA or PNP and both can prescribe medication. The difference between a PA and PNP is the training and experience. While a PA is trained as a generalist under the medical model of practice, a PNP is trained under the nursing model of practice focusing only in pediatrics.
When might I see the PA or PNP?
We utilize our PA and PNP in order to see your child in a timely manner. There may be an occasion when your physician is unavailable and in those instances there is a PA or PNP available to see your child. You may see a PA or PNP for any well child examinations or sick visits.
What should one expect when seeing a PA or PNP?
- As a partner in your child's health a PA or PNP can:
- Serve as a health provider for well and sick children from newborn through adolescence
- Diagnose and medically manage common pediatric illnesses
- Perform routine well visit check-ups and give anticipatory guidance
- Perform developmental screenings
- Provide childhood immunizations
- Perform school physicals
- Order and interpret diagnostic tests like lab work and x-rays
- Prescribe medication and other treatments
- Initiate referrals to other health care providers
Will I always see the same provider?
You get to choose, as you become familiar with the staff, you may find a provider that you or your child prefers. There will be times when your chosen provider might not be available, but you can be seen by a different provider.
What if I have an emergency, can I just walk in and be seen?
If you think it's an emergency call us first, or if you are really worried go to the emergency room where they are equipped to handle true emergencies. Otherwise, if your child is stable we will schedule them for the next available appointment.
How often do you see infants in the first year?
During the first year our recommendations for well visits are based on your child's growth and development. By using growth measurements, developmental screening tools, and physical examination we can address any concerns that might require intervention. After discharge from the hospital we recommend a newborn visit between three and six days of age. The next routine well-child exam occurs at two weeks, two months, four months, six months, nine months, and twelve months.
What if I have a question but I am not sure if I need to see a provider?
We have a specially trained staff of pediatric nurses and medical assistants to answer many of your childcare and medical questions. Our nurses can address your concerns regarding fevers, colds, feeding problems, flu, constipation, breathing problems and a variety of other issues. They work closely with our health providers to assure that your concerns are resolved.
How do you handle prescription refills?
If it is a prescription medicine please contact your pharmacy and the pharmacy will send a refill request to your provider or call our office during business hours to request the refill.
For ADHD medication refills a 1 week notification is required for in office pickup and 10 day notification is required for mail delivery.
What about camp forms, school forms, or shot records?
We must have a signed document authorizing our office to release of any medical information from our office or to receive documents from another office. Please give us 24 hours to complete and send immunization records or camp/school/sports forms. A 30 day period is allotted for transfers of complete medical records from our office.
What insurance do you take?
We recommended calling your insurance company to see if Dr. Pruitt is on your approved provider list. You may also call our front desk to verify your insurance.
What is your policy regarding immunization status?
While we firmly believe in the AAP and CDC recommended vaccination schedule and advocate that our patients follow this schedule on time. The rationale for the current vaccine schedule is to protect infants and children when they are most vulnerable for contracting these highly-contagious and sometimes fatal diseases. However, we do not refuse patients based on their vaccination status.